When it comes to staffing – irrespective of the sort of project it’s for – managers are inclined to have a regimented approach. If they are about to embark on a construction project for a new shopping mall, they will look for people that have worked on similar projects before. It seems the logical thing to do, right? However, while it is imperative to have people with this experience on the team, it is also a good idea to bring in some unique perspective. That is where the 80/20 rule comes in.
What is the 80/20 rule?
There are lots of different viewpoints regarding how the 80/20 rule can be applied to business operations and recruitment. When it comes to staffing for specific projects, we view the 80/20 rule as bringing in 80% of staff members with the right experience (i.e. those that have worked on shopping malls before if we’re sticking with the earlier example) and then 20% of staff with a new way of thinking.
For example, if you are building a concrete framed building, rather than ensuring 100% of the team has experience with this, why not bring in someone that has experience in steel frame construction? You may think that this is unnecessary and a waste. However, by cross-pollinating new ideas, you will come up with the best solution, and this is how your business can set itself apart from the competition.
What about outsourcing?
Not only do you need to think about staffing in terms of the people that are going to be working directly for your business but you also need to consider when outsourcing makes sense. For example, let’s say you’re in charge of operations at a medical clinic. Of course, it makes sense to source the best doctors, nurses, and so on. However, when it comes to matters like technology, hiring healthcare IT providers makes more sense.
These are professionals that are experts in technology yet they understand the healthcare market, and so they are best placed to provide you with the help and assistance that you require. Considering the healthcare sector tends to lag behind when it comes to technology, outsourcing is a very compelling case.
Needless to say, this is just one example. There are a lot of other areas where you can outsource as well. For instance, you may want to outsource accounting or marketing. It is about what is going to be most beneficial, efficient, and cost-effective for your business.
Consider project management consultancy to help with this
Getting the balance right can be difficult, and that is why it can help to use experts that recognize that you will never get ahead if you follow the crowd, and this is why a different approach and mindset is needed. You need a team that will look at new technologies and individuals that have fresh ideas regarding technological solutions. You want someone that is all about bringing something new and exciting to the table, rather than simply re-inventing the wheel.